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Student Device Help & Video Files

Student Device Support

Click here for High School Laptop Support

Click Here for Help Files and Videos

Click Here for Schoology Help Videos

Click here for Schoology Help Videos in Spanish

Do you need technical support for your school laptop or school iPad?

  • Please contact us via email at any time. We will respond to requests between 8:30am and 3:00pm on school days.
  • The UMASD tech department only supports UMASD issued devices.
  • Middle School and High School students must contact us through your school issued email account.
  • Pictures and/or screenshots are very helpful.

Help support tickets for the High School and Middle School can only be started by a student email account. Students must email support from their school email account.

Middle School Student iPad
Technical Support

The MS iHelp room is B210.  

Middle School students, please email the following address from your school email account: msipadhelp@umasd.org

High School Student Laptop
Technical Support

The HS iHelp room is B201 near the Library Commons above the main office.

High School students, please email the following address from your school email account: hsihelp@umasd.org.

HELP FILES AND VIDEOS - More to Come....
 
GENERAL IPAD HELP for MS students
 

SCHOOLOGY HELP VIDEOS for iPad Users

Para ver videos de ayuda de Schoology en español, haga clic aquí